TERMS AND CONDITIONS

Terms And Conditions

(Last Amended 8th Oct 2025)

This agreement, constituting the Astrologers’ Terms and Conditions, is a legal contract ("Agreement") entered into by and between you, the Astrologer ("You"), and Adrustar, a brand operated and owned by METASTRATEGIC MAHAKUNDALI LLP. ("Adrustar" or "the Company"). This Agreement governs your access and use of all online platforms, websites, and apps operated by or on behalf of Adrustar wherein you provide astrological advice and related consulting services.

By utilizing any component of the Adrustar website or application, you consent to be legally bound by this Agreement. It is strongly recommended that you carefully read this document in entirety. Should you disagree with any provision herein, you must cease using the platform immediately.

Adrustar reserves the exclusive right to amend or revise this Agreement from time to time at its sole discretion to comply with applicable laws, enhance service delivery, or for operational considerations. Such updates may or may not be communicated individually by email. The effectiveness date of the most recent revision may be found atop this document under "Last Amended". Your ongoing use of Adrustar services following publication of changes signifies your acceptance of the updated Terms. Astrologers are encouraged to regularly consult this Agreement for any modifications.

Accessing or registering on the platform post the "Last Amended" date constitutes your acknowledgment and acceptance of both the existing and amended terms. This Agreement is presented electronically, and your use of the platform means you agree to its electronic form.

1.0 Important Definitions

1.1 Astrologer

You are recognized as an "Astrologer" if you have been selected, appointed, or registered with Adrustar specifically to provide astrological and related subject’s consultation services to users of the Adrustar platform and/or affiliated partner sites. Your Astrologer application and registration are subject to review and approval by Adrustar. Upon acceptance, your profile will be activated and made available for interaction with users. Rejections may occur due to incomplete submissions, insufficient qualifications, lack of experience, or for any other reason as determined solely by Adrustar. In cases where false, misleading, or inaccurate information is discovered at any time, Adrustar reserves the right to deactivate or reject your profile without prior notice and pursue legal remedies for fraudulent conduct.

1.2 User / Customer

A User, or Customer is any individual who has registered on the Adrustar platform to seek astrology services or advice from an Astrologer. A User may access either paid or free consultation services.

1.3 Website / Portal / Platform

The terms Website, Portal, or Platform refer collectively to all web and mobile properties owned or operated by METASTRATEGIC MAHAKUNDALI LLP, including but not limited to Adrustar.ai, Adrustar User applications on android and iOS, Adrustar Astrologer applications on android and iOS or any other associated digital services. These platforms facilitate the provision of various astrology-related services, connecting registered Astrologers with Users for consultation and advice.

1.4 Service

The "Service" comprises all astrology-related offerings provided via the Adrustar platform. This includes but is not limited to text-based inquiries, telephonic consultations, chat advice, or live audio or video interactions conducted through Adrustar’s digital properties. Users can select Astrologers from an approved list and engage with them via text, voice, video, or in game within the platform.

2.0 Duties Toward User / Customer

2.1 You shall provide truthful and accurate details of your astrological qualifications, expertise, experience, degrees, and background upon registration and maintain updates during the contract term to ensure accuracy. Misrepresentations or misleading information are strictly prohibited.

2.2 You shall not deliver any services for which you are not duly qualified, licensed, or authorized within your jurisdiction and competence. You must not mislead Users regarding your ability to provide advice outside your scope or unauthorized jurisdictions.

2.3 You shall refrain from recommending any remedy, treatment, or test necessitating a physical or in-person assessment of the User.

2.4 You agree to inform Users that your advice is for informational purposes only and does not replace professional medical consultation or diagnosis.

2.5 You shall not provide services or advice on medical, legal, or similar matters that require specialized qualifications and must defer Users to appropriate professionals.

2.6 You shall not engage in activities that degrade, obstruct, or manipulate the platform’s integrity or performance.

2.7 You will not transmit or disseminate any unlawful, harassing, defamatory, obscene, vulgar, racist, insulting, or otherwise objectionable content via the platform.

2.8 You shall not intimidate, stalk, harass, or infringe upon the privacy of Users or other Astrologers connected to Adrustar.

2.9 You shall comply with all local, national, and international laws applicable to your activities on the platform.

2.10 You shall not solicit payments or fees directly from Users outside the platform.

2.11 Sharing personal contact information, including phone numbers or email addresses, with Users is prohibited, as is arranging offline payments or meetings.

2.12 You shall not circumvent the platform to provide services independently to Users sourced via Adrustar.

2.13 You are prohibited from artificially extending consultation/chat durations to inflate your earnings.

2.14 You agree to accept all customer ratings and reviews submitted post-service through Adrustar and permit their public display on the platform. Adrustar is not liable for the content of such reviews but may moderate inappropriate feedback upon request.

2.15 Providing advice on gambling or related gaming matters is strictly forbidden.

3.0 ADDITIONAL TERMS FOR "Add-On Questions" SERVICE

All preceding terms and conditions apply when engaging with the "Add-on Questions" service alongside the below specific provisions:

3.1 You shall respond to every user question within a maximum turnaround time of six (4) hours.

3.2 You must adhere strictly to the response format prescribed by Adrustar for the "Add-on Questions" service.

3.3 Provided answers must be original, your own work, and free from any form of plagiarism.

3.4 You shall submit detailed invoices at the end of each payment cycle, itemizing the number of questions addressed each day.

3.5 Questions will be assigned every day of the week, including weekends. You must be prepared to provide services on Saturdays and Sundays.

3.6 If you are unable to operate on any given day, prior notice with sufficient lead time (min. 6 hours) is mandatory to inform Adrustar.

4.0 Duties Toward Adrustar Portal / Website / Platform

4.1 You understand and agree that the astrology services you provide are granted an exclusive license to be utilized on this platform only. Should you be found delivering similar services on any other competing platform, Adrustar reserves the right to reduce your remuneration or terminate your engagement without notice.

4.2 You shall not undertake acts that violate intellectual property rights, upload viruses, malware, or perform illegal or unethical activities through the platform.

4.3 Adrustar maintains the discretionary right to monitor user accounts and suspend or block accounts for activities deemed to violate these terms.

4.4 You agree to receive alerts, notifications, and reminders from Adrustar related to your service provision roles.

4.5 You shall comply with Adrustar’s pricing and payment policies.

4.6 Pricing you set must align with Adrustar’s fair pricing policies. Adrustar may unilaterally adjust rates displayed on the platform without prior notice and disable your services for non-compliance.

4.7 Sharing platform credentials such as username or password with any other individual is strictly forbidden.

4.8 You explicitly acknowledge that Adrustar is only a facilitator connecting you to Users. The platform and services are provided "AS IS" without warranties of merchantability, fitness for a particular purpose, or otherwise. Use of the platform is entirely at your own risk.

4.9 Adrustar reserves the right to terminate your engagement at any time without prior notice or compensation and without assignment of reasons.

4.10 Adrustar may promote your profile via various marketing channels and retains rights to use your images, videos, reviews, and other content for advertising purposes, including recordings captured during live interactions.

4.11 All communications and consultations on the platform are recorded for quality assurance. Adrustar may monitor these interactions with or without your prior consent.

4.12 You agree not to post, disseminate, or distribute any illegal, abusive, defamatory, obscene, hateful, or otherwise objectionable material on or through Adrustar.

5.0 Predictions

5.1 You acknowledge that only astrology-related services are to be delivered through the platform and that all predictions and advice are solely your responsibility. Predictions must not be unlawful or outside your expertise or qualifications. Certain explicit prohibitions include but are not limited to:

Predicting the gender or sex of unborn children.

Advice related to gambling or gaming activities.

Predictions on illegal or unlawful matters.

Any subject matter beyond your professional qualifications.

6.0 Disclaimer

6.1 Adrustar is not liable for any inaccuracies, omissions, or errors arising from content posted by Astrologers or Users or any technical or operational issues affecting the platform or services.

6.2 Adrustar disclaims responsibility for failures due to telecommunication disruptions, software or hardware malfunctions, any network issues, theft or destruction or unauthorised access to, or alteration of communications,  force-majeure situations, acts of terror, or any other uncontrollable scenarios affecting service availability.

6.3 Neither Adrustar nor its affiliates, directors, promoters, employees, or partners will be responsible for any damage, loss, injury, or death arising from use of the platform or any third-party content or interactions, online or offline.

6.4 The platform is provided without guarantees or warranties relating to performance, fitness for purpose, or results from usage.

6.5 Information on the platform is provided solely for informational purposes and cannot replace professional financial, medical, legal, or other expert advice.

6.6 Users requiring specific specialist consultation are advised to seek properly qualified professionals. Any information may be posted on the Adrustar Portal is for informational purposes only and is not intended to replace or substitute for any professional financial, medical, legal, or other advice.

6.7 Adrustar Portal makes no representations or warranties and expressly disclaims any and all liability concerning any treatment, action by, or effect on any person following the information offered or provided within or through the Website.

7.0 Payment, Fees And Billing

7.1 Revenue sharing between Adrustar and Astrologers will be governed by agreed rates communicated during registration. Payments to Astrologers will be made net of amounts owed to Adrustar.

7.2 Adrustar may reduce or alter Astrologer fees to run discount campaigns or promotional offers without prior notice. Revised fees will be reflected on the platform.

7.3 Payments will not be made for discounted, promotional, or free service minutes.

7.4 A monthly software maintenance fee of a max. of INR 499 may be deducted from your total earnings, except if earnings are above INR 15,000 in that month.

7.5 All payments to Astrologers are subject to applicable TDS deductions under Indian Income Tax law, and payments will be processed within 10 days following the relevant month, barring holidays or exceptions. Initial payments upon onboarding may be delayed due to documentation.

7.6 Adrustar’s billing system may contain errors, for which it is not liable. You must notify Adrustar of any discrepancies within 48 hours of discovery.

7.7 If customers chargeback or cancel payments, fees related to such transactions will not be paid. Adrustar may recover amounts already paid to you through deductions in subsequent payments.

7.8 Disputed advice that remains unresolved may lead to withholding of fees until the matter is settled. Adrustar’s decision on disputes is final.

7.9 Refunds to Users for unsatisfactory services or technical issues will be at Adrustar’s discretion; in such cases, you will not be compensated for those consultations.

8.0 Credentials

8.1 You are responsible for creating and maintaining secure login credentials for your Adrustar account.

8.2 You bear full responsibility for all actions conducted under your account. Any unauthorized use must be immediately reported.

8.3 Adrustar recommends regular password changes. The Company is not liable for losses from misuse of your account credentials, and you may be held liable for damages caused by compromise of your account.

9.0 Intellectual Property

9.1 Adrustar retains all intellectual property rights to the platform, including but not limited to all content, trademarks, copyrights, and proprietary software. You agree not to copy, distribute, or use any proprietary material from Adrustar without explicit consent.

9.2 Opinions, advice, or content provided by Astrologers remain their sole responsibility and do not reflect the views of Adrustar. Adrustar or it's affiliates does not verify or endorse any Astrologer content and disclaims all liability regarding such material.

10.0 Copyright Policy

10.1 You shall not post, reproduce, or distribute any copyrighted or protected intellectual property from Adrustar without prior written permission.

10.2 All intellectual property rights related to the Adrustar platform and its contents remain vested in METASTRATEGIC MAHAKUNDALI LLP, including all current and future trademarks, patents, copyrights, designs, trade secrets, and associated rights worldwide.

11.0 Limitation Of Liability And Indemnity

11.1 Adrustar shall not be liable for any damages whatsoever, whether direct, indirect, general, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of Astrologer or anyone else in connection with the use of the Adrustar Portal., including without limitation, bodily injury, emotional distress, and/or any other damages resulting from communications or meetings with other registered Astrologer of this service or persons met through this service.

11.2 You must exercise care while interacting with Users and other Astrologers, particularly in offline meetups or personal exchanges.

11.3 Under no circumstances should you disclose your confidential financial or personal information to others on the platform.

11.4 Provided that notwithstanding anything to the contrary contained herein, Adrustar's liability to Astrologer for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by Astrologer to Adrustar Portal for the usage during the term of Agreement in force. Adrustar’s total liability to you shall in no event exceed any fees you may have paid to the Company during your active period on the platform.

11.5 Astrologer acknowledges and agrees that Adrustar disclaims any liability with respect to any claim, suit or action brought by a member in connection with provision of any services by astrologer (including, without limitation, representations by the astrologer as to astrologer's qualifications and advice provided by the astrologer) through the Adrustar service and astrologer agrees to indemnify and hold Adrustar harmless in connection with any such claim and any damages or expenses arising therefrom.

11.6 You undertake to defend and indemnify and hold harmless METASTRATEGIC MAHAKUNDALI LLP, it's applications, brands, officers, employees, directors, and affiliates against any and all claims, liabilities, actions, proceedings, demands, expenses etc made by a third party, including statutory authorities, which Adrustar may incur or suffer in connection with any proceedings arising out of your use of the platform, unauthorized use and violation of the profile created and managed by you on Adrustar's applications or anywhere else online or offline, any predictions/advice given by you, or any acts of fraud, negligence, or misrepresentation.

12.0 Non-Disclosure Clause

12.1 The Astrologer acknowledges and agrees that it shall be solely responsible for all conduct, advice, postings, or communications originating from your Adrustar account. Any information you contribute will be considered property of Adrustar and not confidential to you.

12.2 Astrologer further agrees and consents to all conversations, chats or transcripts being captured in any format controlled, processed and shared by Adrustar in terms of the Privacy Policy and as permissible by law.

12.3 The Astrologer however does warrant that any information shared by the User/Customer to the Astrologer will not be disclosed and will use his/her best efforts to guard member's privacy. You will maintain confidential all personal data provided to you by Users and employ best efforts to protect User privacy.

12.4 You must not share login credentials or disclose terms of this Agreement with third parties or other members of Adrustar; Astrologer will not share access to the astrologer management platform with anyone else. You will not disclose terms and conditions between Adrustar and the Astrologer to a third party or to a member of Adrustar. Any disclosure will be deemed to be a violation of confidentiality and breaches may lead to termination.

12.5 You are obligated to keep secret all trade secrets, processes, or proprietary information encountered during your association with Adrustar. You will not at any time disclose or divulge into any one in any form, documentary or otherwise any information or particulars or details of any trade or business or any other matters connected therewith or any trade secrets or processes which may come to your knowledge while you are working for Adrustar and you will always keep secret all information in respect of the Company

13.0 Jurisdiction And Dispute Resolution

13.1 Any disputes arising from this Agreement, including interpretation or rights and obligations of the parties hereunder or any other matter arising out of or in connection with this Agreement, shall be referred to a single arbitrator appointed by Adrustar, conducting proceedings in Mumbai, Maharashtra, India.

13.2 The decision of such arbitrators shall be final and binding upon the parties. The cost of proceedings shall be borne equally by the parties. Any reference under this clause shall be deemed to be a reference to arbitration within the meaning of the Arbitration Act 1996. The courts at Mumbai at Maharashtra (India) shall have exclusive jurisdiction in all the matters arising out of Agreement. For the purpose of Jurisdiction this Agreement shall be deemed to be accepted by the Astrologer at Mumbai, Maharashtra, India.

14.0 Termination

14.1 Adrustar may terminate this Agreement immediately at its sole discretion without cause by giving written notice to the email registered with your account and removing your profile from the platform.

14.2 During the initial Induction Phase of three (3) months, you may not resign. Early termination by you during this period will incur a penalty of INR 50,000 to recover the Company’s hiring and training costs.

Following this, resignation requires a minimum 30-day written notice accompanied by continued adherence to service quality and completion of 90 logged hours during the notice period. You shall not knowingly avoid consultations or join competing platforms during the notice period. Breach of these conditions will result in a penalty of INR 50,000, forfeiture of all earnings, and potential termination.

14.3 Payments will be withheld until full and final settlement post completion of notice period and all formalities. Payments due will remain on hold until such time.

14.4 After termination or during the active term, you shall not contact any Adrustar Users privately, whether previously consulted or not; breaches may prompt legal action and damages.

14.5 You acknowledge that promotional use of your profile materials by Adrustar may continue post termination due to technical limitations in complete removal from all digital assets.

15.0 Fines And Penalties

15.1 Submitting false or misleading information regarding your identity, qualifications, or media may result in an immediate deactivation of your profile and a penalty of INR 10,000 plus damages (if any)

15.2 Disrespectful behavior towards Users, including use of offensive language, threats, or misconduct, will result in profile suspension for a minimum of seven (7) days, a penalty of INR 10,000 to reinstate your profile and may prompt legal action. The Company’s compliance team will adjudicate based on fairness and hear your response before decision.

15.3 You must only use the display name provided by Adrustar for platform communications. Revealing your full or alias name to Users will result in deactivation and an INR 10,000 penalty, as well as removal of verified tags or badges.

15.4 You must not share any personal information about yourself, your friends,acquaintances, family members, or anybody else with whom you may or may not be associated. Contact numbers, bank account numbers, e-mail addresses, websites, personalized pages, blogs, and social media profiles [including but not limited to Facebook, Wechat, Whatsapp, Telegram, Messenger, SMS, and others] with any consumer seeking help are all examples of personal information. You also do not induce customers for offline meetings. A customer should also not share any such personal information and if the customer does it so, it is your responsibly to report such matter to the company immediately and not to contact customer. A penalty of INR 10,000/- will be imposed if this condition is violated and the account will be temporarily deactivated. Furthermore, Adrustar verified Tag / Badge shall be removed on violation from your profile.

15.5 It is suggested that you offer the customer seeking help easier solutions. Any advice directly related to any loss or danger of life, whether animal or human, would be considered a gross violation of the terms and conditions. A penalty of INR 1,00,000/- would be imposed for any infringement of this condition and the account will be temporarily deactivated. This may also prompt legal action by Adrustar

15.6 You agree not to do anything that could harm Adrustar's reputation or interests, such as posting negative reviews on any social media platform, disclosing the company's policies to anyone, or making any defamatory comments of any kind or nature about the Company, its employees, officers, directors, agents, consultants, affiliates, and so on. You should also not indulge in any such act, like giving negative comments/reviews, which negatively impact other astrologers working in this platform. You also agree that you will not encourage, motivate, or convince any of your friends, family members, clients, acquaintances, or anyone else to do the same. A penalty of INR 10,000/- would be imposed for any infringement of this condition

15.7 Working concurrently on competing platforms or using alias names on competitors will lead to immediate profile termination and forfeiture of earnings along with a penalty of INR 10,000.

15.8 The compliance team will assess violations of these clauses and impose fines accordingly and may prompt legal action.

15.9 You must handle promotional calls with professionalism and dedication, without avoiding or cutting free calls. Violation attracts penalties.

15.10 Adrustar encourages a minimum of 3 hours daily and 90 hours monthly engagement; failure to meet this standard may result in a penalty and possible profile disabling.

15.11 Adrustar may suspend or disable profiles temporarily or permanently without prior notice and reserves the right to modify profile features unilaterally. This clause prevails over conflicting provisions.

16.0 Severability

16.1 Should any provision of these Terms be deemed illegal, invalid, or unenforceable by competent courts, the remainder of the Agreement will continue in full force and effect.

16.2 The invalidated clause will be severed without impacting the validity or enforceability of other clauses.

17.0 Live Streaming

17.1 Adrustar offers a live streaming service allowing interactive video communication between Users and Astrologers. Adrustar is merely a facilitator and disclaims liability for any content generated or any misconduct by parties during live sessions. The Company may revoke your live streaming access at its discretion without explanation. Only astrology-related content is permitted during live interactions. Violation may incur a penalty, may prompt legal action and permanent account termination.

17.2 You must keep your video live and face visible for the majority of broadcast time. Failure to comply may result in suspension of live stream privileges and penalties.

17.3 Sharing personal information on live streams or encouraging offline contact or meetings is prohibited and penalized as per clause 15.4.

17.4 Any conduct damaging the reputation of Adrustar or associated parties via live streams will attract penalties and temporary account suspension consistent with clause 15.6.

17.5 Promotion of competing astrology apps or astrologers on live streaming is forbidden; violation leads to penalties, suspension and may prompt legal action and damages.

17.6 Poor network connectivity affecting live session quality may cause temporary deactivation of your profile.

17.7 Live streaming rules are in addition to the general terms and must be observed in full during broadcasts.

17.8 Astrologers must provide free guidance during live sessions when not engaged in paid consultations and must not solicit donations during sessions unless officially communicated & permitted by Adrustar. Violation results in financial penalties and may prompt legal action.

17.9 Only you may conduct your live sessions. Delegation or substitution is prohibited and may result in permanent disabling of your profile and penalty

This website/application is owned and operated by METASTRATEGIC MAHAKUNDALI LLP ("we," "us," "our," or "the Company"). The Platform may be provided or be accessible via multiple websites or applications whether owned and/or operated by us or by third parties, including, without limitation, the website Adrustar.ai and its related apps.

Following Terms and Conditions (the "Agreement") govern your access and use of our online platform through which consulting, information related to Indian Astrology and other allied spiritual sciences collectively, the Spiritual Advisory Services are administered and accessible to any person.

By accessing or using the Platform, you are entering into this Agreement. You should read this Agreement carefully before starting to use the Platform. If you do not agree to be bound to any term of this Agreement, you must not access the Platform.

When the terms "we," "us," "our" or similar are used in this Agreement, they refer to any company that owns and operates the Platform (the Company).

Important Safety Notice

IF YOU ARE THINKING ABOUT HARMING YOURSELF OR OTHERS OR IF YOU FEEL THAT ANY OTHER PERSON MAY BE IN ANY DANGER OR IF YOU HAVE ANY MEDICAL EMERGENCY, YOU MUST IMMEDIATELY CALL THE POLICE OR A SUICIDE PREVENTION HELPLINE SUCH AS AASRA 91-22-27546669 AND NOTIFY THEM.

THE PLATFORM IS NOT DESIGNED FOR USE IN ANY OF THE AFOREMENTIONED CASES AND THE SERVICE PROVIDERS CANNOT PROVIDE THE ASSISTANCE REQUIRED IN ANY OF THE AFOREMENTIONED CASES.

IF YOU PROCEED TO USE THE PLATFORM NOTWITHSTANDING THIS NOTICE, YOU DO SO ENTIRELY AT YOUR OWN RISK.

Updation

The website/applications may update/amend/modify these Terms of Usage from time to time. The User is responsible to check and go through the Terms of Usage periodically to remain in compliance with these terms before you access the website/applications or avail services made available on the website/applications of Adrustar.

User Consent

By accessing or downloading the website/application and using it, you (“User,” “Customer,” "Member," "You," "Your") indicate that you understand the terms and unconditionally expressly consent to the Terms of Usage of this website/application and agree to abide by them.

If you do not agree with the Terms of Usage, please do not click on the "I AGREE" button.

The User is advised to read the Terms of Usage carefully before using or registering on the website/application or accessing any material, information or services through the website/application. Your use and continued usage of the website/application irrespective of the amendments made from time to time shall signify your acceptance of the terms of usage and your agreement to be legally bound by the same.

General Description

The website/application is an internet-based portal having its existence on World Wide Web, Application and other electronic medium and provides a platform for obtaining astrological content, reports, data, telephone, video and email consultations (hereinafter referred as "Content").

The Content offered through the website/application consists either of Free Services, Paid Services or a combination of the two (collectively referred as "Services").

Free Services are easily accessible without becoming a member; however, for accessing personalised astrological services and/or to receive additional Content and get access to Paid Services, you are required to register as a member on the portal.

By registering for Paid Services, a Member agrees to:

Provide current, complete, and accurate information about himself as prompted to do so by the website/application.

Maintain and update the above information as required and submitted by you with the view to maintain the accuracy of the information being current and complete.

Registration And Eligibility

By using this website/application, you agree that you are over the age of 18 years and are allowed to enter into a legally binding and enforceable contract under Indian Contract Act, 1872.

The website/application would not be held responsible for any misuse that may occur by virtue of any person including a minor using the services provided through the website/application.

You are, however, allowed to ask questions related to minors in your family as per the terms and conditions outlined in this policy.

For the User to avail the services, the User will be directed to register as a Member on the website/application whereby You (User) agree to provide, update, current and accurate information while filling up the sign-in form.

All information that you fill and provide to the website/application and all updates thereto are referred to in these Terms of Usage as "Registration Data."

An account could be created by you through the website/application ID, Your Phone Number and password/OTP or other login ID and password which can include a Facebook, Gmail or any other valid email ID.

The User, while creating an account, hereby represents and warrants that all the information provided by the User is current, accurate and complete and that the User will maintain the accuracy and keep the information updated from time to time.

Use of another User's account information for availing the services is expressly prohibited.

If it is found that the information so supplied on the website/application is inaccurate, incomplete, untrue, and not current, the website/application has the right to suspend or terminate the User's account and restrict/refuse the use of the website/application by such User in the future.

The right to use this website/application is personal to the User and is not transferable to any other person or entity.

The User would be responsible for protecting the confidentiality of User passwords and other information required for the purposes of registration.

The User would be fully responsible for all the activities that occur under the User's account with the website/application.

The website/application cannot and will not be liable for any loss or damage arising from the User's failure to maintain secrecy and confidentiality.

The User shall notify the website/application immediately if they become aware of any unauthorized use of their Accounts or breach of any security.

The User must log out from its account at the end of the session.

The User, while availing any service, shall be informed whether the service so rendered is personal to the website/application or is available from a Third party.

The website/application shall have no control or monitoring on the information disseminated to any third party via the website/application.

The User agrees, understands and confirms that his/her personal data, including without limitation to details relating to debit card/credit card transmitted over the Internet, may be susceptible to misuse, hacking, theft and/or fraud and that the website/application or the Payment Service Providers have no control over such matters.

The website/application does not permit the use of the Services by any User under the following conditions:

If the User is a resident of any jurisdiction that may prohibit the use of the Services rendered by the website/application.

If the User is a resident of any State/Country that prohibits by way of law, regulation, treaty or administrative act for entering into trade relations or due to any religious practices.

If the User has created multiple accounts using various mobile numbers.

The User may not have more than one active account with the website/application.

Feature Call With Service Provider

The website/application is providing certain services which are available through the medium of telecommunication with the Service Provider listed and enrolled with the website/application.

By agreeing to the present Terms of Usage, you are also giving your unconditional consent to the website/application to arrange a call with you on your mobile number even though your number is on "DND" service provided by your mobile service provider.

Free Chat/Call

Adrustar may offer free chat or call, lasting 1 to 5 minutes (varies among users), to each unique user. A unique user, as defined by Adrustar, is an individual whose mobile number and device ID have never been registered on Adrustar before.

The Service Providers listed on Adrustar are independent service providers, and they operate in their personal capacity when offering predictions, advice, consultations including the performance of havans, pujas or special offerings.

Adrustar acts solely as an intermediary platform facilitating connections between users and Service Providers and does not assume any responsibility or ownership over the predictions, advice, or services provided by the Service Providers.

Each Service Provider is solely responsible for the accuracy, reliability, and appropriateness of their predictions and advice.

Adrustar does not warrant or guarantee the effectiveness, accuracy, or impact of the advice or remedies provided by any Service Provider, nor does Adrustar control, endorse, or influence the professional judgments made by Service Providers.

Adrustar disclaims any liability arising from the interactions between the Service Provider and the user.

Users engage with Service Providers at their own discretion, and any consequences, decisions, or actions taken based on astrological advice are the sole responsibility of the user and the Service Provider.

By using Adrustar's platform, users acknowledge and agree that Service Providers are fully responsible for their services, and any legal claims or disputes related to the services provided by a Service Provider shall be directed solely against the Service Provider in question, not Adrustar.

The company reserves the right to remove Service Providers from the platform based on violations of community standards but does not otherwise control their advice or actions.

Website / Application Content

The website/application and any individual websites/applications which may be available through external hyperlinks with the website/application are private property.

All interaction on this website/application inclusive of the guidance and advice received directly from the Licensed Provider must comply with these Terms of Usage.

The User shall not post or transmit through this website/application any material which violates or infringes in any way upon the rights of others, or any material which is unlawful, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law.

The website/application shall have a right to suspend or terminate access by such User or terminate the User's registration and such User shall not gain access to the website/application.

The website/application reserves the right to terminate the access or to change or discontinue any aspect or feature of the website/application including, but not limited to, content, graphics, deals, offers, settings, etc.

Any information other than the guidance and advice, received directly from the Third-Party Service Provider, including educational, graphics, research sources and other incidental information on the Site, the content, should not be considered as medical advice.

The website/application does not take guarantee regarding the medical advice, if provided, by the third-party service provider inclusive of registered Service Providers with the site.

The User should always talk to an appropriately qualified healthcare professional for diagnosis and treatment including information regarding which medications or treatment may be appropriate for the User.

None of the Content represents or warrants that any particular medication or treatment is safe, appropriate, or effective for you.

Adrustar does not endorse any specific tests, medications, products or procedures.

The website/application or the Service Provider providing the advice is not liable and does not guarantee any results as expected by the User and accessing the website/application in such a scenario is purely at the risk of the User.

Astrological consultations provided via Adrustar are intended solely for personal insight and reflection and do not constitute professional medical, legal, or financial advice.

Users should seek professional services in these areas, and Adrustar bears no responsibility for any decisions made based on astrological advice.

The Service Provider is solely responsible for making their predictions and advice.

Adrustar does not claim any ownership, control or responsibility for the behaviour, advice of the Service Providers with the user.

By using the Site, Application or Services, User hereby agrees that any legal remedy or liability that you seek to obtain for actions or omissions of other Members inclusive of the service provider registered with the website/application or other third parties linked with the website/application, shall be limited to claim against such particular party who may have caused any harm.

You agree not to attempt to impose liability on or seek any legal remedy from the website/application with respect to such actions or omissions.

User Account Access

The website/application shall have access to the account and the information created by the User for ensuring and maintaining the high-quality services provided by the website/application and for addressing the need of the customer in the most effective manner.

User hereby consents for the unconditional access of the account by the website/application, its employees, agents and other appointed person in such regard.

For the purpose of addressing the complaints if any received and any suspected abuse reported, the website/application shall investigate on case-to-case basis from the records available.

The User is directed to read the terms provided in the Privacy Policy as regards such records.

Privacy Policy

By using Adrustar, you acknowledge and consent to the collection and use of your personal data as outlined in our Privacy Policy, in compliance with the Information Technology Act, 2000 and applicable data protection laws.

Adrustar takes all reasonable steps to protect user data, but is not liable for unauthorized access resulting from user negligence.

The User further consents, expresses and agrees that the terms and contents of such Privacy Policy is acceptable to the User inclusive of any update/alteration/change made and duly displayed on the website/application.

Breach And Termination

The website/application may, in whole or in part, without informing the User, modify, discontinue, change or alter the services ordered or the Account of the User registered with the website/application.

The website/application may or may not issue notice or provide any reason for such action taken by the website/application.

Violation of any conditions mentioned in this Terms of Usage shall lead to immediate cancellation of the Registration of the User, if registered with the website/application.

The website/application reserves right to terminate and initiate action immediately, if:

The website/application is not able to verify and authenticate the Registration data or any other relevant information provided by the User.

The website/application believes that the actions of the User may cause legal liability for the website/application, other Users or any service provider linked with the website/application.

The website/application believes that the User has provided the website/application with false and misleading Registration Data or there is interference with the other Users or the administration of the services, or have violated the privacy policy as listed by the website/application.

With regards to the Service Provider, you understand and agree that your relationship with the website/application is limited to being a member and you act exclusively on your own behalf and for your own benefit.

Shipping / Delivery, Cancellations And Refunds

No refund shall be processed on the order of any reports under any circumstances if the order has reached the processing (Assigned to an Service Provider) stage.

The risk and liability of placing an order in a haste and careless manner totally lies with the User and the website/application is not responsible for any refund once the processing stage has started.

Refunds are not provided once an order for astrological services has been processed and delivered.

Any requests for refunds must be made within 24 hours of service completion, subject to review by Adrustar's operations team.

Adrustar reserves the right to approve or deny refunds based on the nature of the issue and compliance with these terms.

If the User intends to cancel a successfully placed order before execution, the User is required to contact the customer care team within 1 hour of making the payment, whereafter it is totally at the discretion of the website/application whether to issue a refund.

Any technical delay or glitch reported on the website/application during the processing of the request which includes generating reports by the Service Provider shall not be eligible for claiming refund.

The User agrees that the timelines are approximate and all essential steps would be taken to adhere to the timelines as displayed.

No refund shall be processed for the reason that incorrect information or data has been provided by You.

The User agrees to be careful while providing any information to the website/application and must re-check the information filled before clicking on Submit.

The User can request for change in the incorrect information or data entered provided, the request for such change has been made with the customer care within 1 hour of execution of the service rendered by the Service Provider.

No refund shall be processed for return of any damaged product.

The User undertakes and agrees that by ordering any product as displayed on the website/application, the Registered User shall be fully responsible for any damage caused to the product, post its delivery.

For orders made via Cash on Delivery method of payment, the User shall be charged for the cost of the product as displayed by the website/application and the shipping/custom courier charges as applicable, if the product is returned.

Refund on pro-rata basis may be considered for any delay in the activation of the subscription services, and any damage that may be caused to the product while in transit shall be dealt by the website/application and its agencies.

On successful verification, if refund is required, it will be made within 10 business days.

You agree that the display picture for the products listed for purchase by the User are for reference purpose only and the website/application will try to deliver the product ordered in an as-is condition as displayed on the website/application.

The User is advised to exercise discretion in such case and no refund shall be issued on such grounds.

No refund shall be processed for providing a wrong contact number for the purpose of availing the Call with Service Provider feature.

The User once opted for this feature is advised to keep the Contact Number in full coverage area and must answer the call when received.

No refund shall be processed for any call which gets connected.

The refunds, if any, shall be processed after deduction of the transaction charges levied by the Bank and/or the Payment Gateway, to/from cost of the shipping and/or courier charges with regard to purchase of a product listed on the website/application, customs duty if levied and/or any other charges that may have been incurred by the website/application during processing and/or delivering the service, as applicable.

In case the website/application or Payment gateways webpage, that is linked to the website/application, is experiencing any server related issues like slow down or failure or session timeout, the User shall, before initiating the second payment, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:

In case the Bank Account appears to be debited, ensure that you do not make the payment twice and immediately thereafter contact the website/application via customer care to confirm payment.

In case the Bank Account is not debited, the User may initiate a fresh transaction to make payment.

However, refund for multiple payment, if any, even after the above precaution against the same order shall be refunded in full without deduction of the transaction charges as mentioned above.

The website/application shall only retain the cost of one single order as intended to be placed by the User.

If there are orders that the website/application is unable to accept and must cancel, the website/application at its sole discretion, reserves the right to refuse or cancel any order for any reason whatsoever.

Some situations may result in the order being cancelled and include, without limitation, non-availability of the service, inaccuracy, error in pricing information or other problems as identified.

If the User's order is cancelled after charges being paid against the said service, the said amount paid for booking shall be refunded.

By requesting for refund, user is agreeing to provide Adrustar's quality audit team permission to access the chat/call recording of the consultation for which refund has been requested, in order to determine whether the case is eligible for refund or not.

Adrustar quality audit team, at best effort basis, provide partial/full refunds to the users in their Adrustar wallet wherever consultants' quality parameters are not satisfied.

It can take up to 72 hours to analyse and refund the amount back to the Adrustar wallet.

Note: All refunds will be credited to user's Adrustar wallet.

Refunds will only be considered in the following cases:

Network issue due to which chat/call was affected in between or there was a weak signal, background noise, inaudible consultant etc during the video/normal call sessions.

Consultant is unable to respond fluently in the language mentioned in their profile.

Consultant is taking inordinately long enough to respond back to the user.

Consultant has responded back in irrelevant or inappropriate response to the query asked by the user.

Please Note: No refund will be given in case of lack of accuracy of any consultation. Adrustar takes no responsibility for factual accuracy on any consultations.

User Obligation

The User inclusive of the Service Provider and the Member/Customer is under an obligation not to violate the privacy policy, terms and conditions and any other terms as defined on the website/application.

The User represents that he/she is an individual and not a corporation or other legal business entity.

The rights to use the website’s/application's services is personal to the User.

The User shall while using the website/application and engaged in any form of communication on any of the forums inclusive of the products listed on the website/application shall not violate the terms and conditions which are inclusive of:

The User shall not post, publish or transmit any messages that is false, misleading, defamatory, harmful, threatening, abusive, harassing, defamatory, invades another's privacy, offensive, promotes racism, hatred or harm against any individual or group or religion or caste, infringes another's rights including any intellectual property rights or copyright or trademark, violates or encourages any conduct that would violate any applicable law or regulation or would give rise to civil liability.

The User shall not upload or post or otherwise make available any content that User do not have a right to make available, under any law or under contractual or fiduciary relationships.

The User shall not upload or post or otherwise make available any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.

The User may, however, post excerpts of copyrighted material so long as they adhere to Fair Use guidelines.

The User shall not collect screen names and email addresses of members who are registered on the website/application for purposes of advertisement, solicitation or spam.

The User shall not send unsolicited email, junk mail, spam, or chain letters, or promotions or advertisements for products or services.

The User shall not upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the website/application or another's computer.

The User shall not engage in any activity that interferes with or disrupts access to the website/application.

The User shall not attempt to gain unauthorized access to any portion or feature of the website/application, any other systems or networks connected to the website/application, to any of the services offered on or through the website/application, by hacking, password mining or any other illegitimate means.

The User shall not violate any applicable laws or regulations for the time being in force within or outside India.

The use and continuous use of the website/application is subject to but not limited to using the services for personal use.

The User shall not resell or make any commercial use of the Services without the express written consent from the website/application.

The User shall not violate these Terms of Usage including but not limited to any applicable Additional terms of the website/application contained herein or elsewhere.

The User shall not reverse engineer, modify, copy, distribute, duplicate, transmit, trade, display, perform, reproduce, publish, license, create derivative works, transfer, or sell/resell or exploit for any commercial purposes, any portion or use of any information or software obtained from the website/application.

The User, by becoming a Registered member of the website/application, agrees to the following situations, which list is not exhaustive and may include services incidental to the below mentioned:

The user agrees to receive communication through the website/application through email/SMS or any other communication medium including through WhatsApp Business Messages in regards to the usage of the website/application.

The User agrees not to transmit via the website/application any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature.

The User not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law or regulation.

Attempts to gain unauthorized access to other computer systems are prohibited.

The User shall not interfere with any other member's use or enjoyment of the website/application or Services.

The User is under an obligation to report any misuse or abuse of the Site.

If you notice any abuse or misuse of the Site or anything which is in violation of this Agreement, you shall forthwith report such violation to the website/application by writing to Customer Care at  or phone +91 96504 13582.

On receipt of such a complaint, website/application may investigate such a complaint and, if necessary, may terminate the membership of the Member responsible for such violation, abuse or misuse without any refund of the subscription fee.

The user shall only provide genuine feedback about the Service Provider and shall own responsibility of the same; in case of a fake review or feedback or a false feedback, the Company shall reserve the right to review and take appropriate action on such unfair negative feedback which may be baseless and without any evidence of unfit services.

Any false complaint made by a Member shall make such Member liable for termination of his/her membership without any refund of the subscription fee.

Adrustar prohibits discrimination against Service Providers on the basis of race, religion, caste, national origin, disability, sexual orientation, sex, marital status, gender identity, age, or any other characteristic protected under applicable law.

Discriminatory behaviour, including but not limited to refusal to accept services from Service Providers based on these characteristics, will not be tolerated.

We request that you treat all Service Providers with respect and courtesy.

You are expected to engage with Service Providers in a civil and respectful manner.

The website/application reserves the right to withdraw its services, terminate access or take legal action against any customer who is found to be unreasonable or abusive during their conversation or engaging in harassment, hate speech, illegal activities, or violating community standards set by the platform with the Service Provider inclusive of Service Provider regardless of any reason.

In the event that any Service Provider behaves in a discourteous, abusive, or inappropriate manner, or if their conduct violates any laws, you are required to report the incident to  within 48 hours.

Adrustar will take reasonable action to address the issue in accordance with our policies.

While the website/application shall take all steps to resolve any situation that is in violation of the above obligations arises, however if the situation is not controllable, the website/application reserves its right to send a written warning henceforth.

Such violations, if repeated by the User, shall lead to a total ban for transacting on the platform by such User.

If any balance is present in the wallet of the User, the same shall be refunded subject to the other charges that may be applicable for such violations.

Bank Account Information

The User is under an obligation to provide his banking information as and when required.

For that purpose, the obligations of the User are:

The User agrees that the debit/credit card details provided by him/her for use of the aforesaid Services must be correct and accurate and that the User shall not use a debit/credit card, that is not lawfully owned by him/her or the use of which is not authorized by the lawful owner thereof.

The User further agrees and undertakes to provide correct and valid debit/credit card details.

The User may pay the fees required, to the website/application by using a debit/credit card or through online banking account.

The User warrants, agrees and confirms that when he/she initiates a payment transaction and/or issues an online payment instruction and provides his/her card bank details:

The User is fully and lawfully entitled to use such credit/debit card, bank account for such transactions;

The User is responsible to ensure that the card/bank account details provided by him/her are accurate;

The User is responsible to ensure sufficient credit is available on the nominated card/bank account at the time of making the payment to permit the payment of the dues payable or the bills selected by the User inclusive of the applicable Fee.

The User further agrees that if any part of these Terms of Usage are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth herein, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms of Usage shall continue in effect.

Disclaimer, Limitation Of Liability, And Warranty

The User expressly understands and agree that, to the maximum extent permitted by applicable law, the website/application does not provide warranties for the service of the Service Providers.

Astrological counselling provided through the website/application is based on cumulative or individual knowledge, experience and interpretations of Service Providers and as such, it may vary from one Service Provider to another.

The website/application is offering services through a diverse panel of Service Providers duly verified by the website/application and such Service Provider may from time to time make recommendations of using mantras, yantras, gemstones or other astrological remedies to be used by User.

Such recommendations are being made in good faith by the Service Providers and the website/application and its subsidiaries, affiliates, officers, employees, agents, partners, and licensors make no warranty that:

the service will meet your requirements;

the service will be uninterrupted, timely, secure or error free;

the results that may be obtained from the use of the service will be accurate or reliable;

the quality of any products, services, information or other material purchased or obtained by you through the service will meet your expectations;

any errors in the software will be corrected.

You are required to make full disclosure about the emotional, mental and physical state of the person seeking advice from the panel of Service Providers of website/application so that the Service Providers make an informed judgment about giving advice.

Disclaimer On System Generated Advice

The information and guidance provided through the interactive tool available on this website/application (System Generated Advice) are intended solely for general informational purposes and do not constitute professional, medical, legal, financial, or specialized advice.

Adrustar makes no warranties or representations regarding the accuracy, completeness, or applicability of the System Generated Advice.

Users are encouraged to consult with qualified professionals prior to making any decisions based on System Generated Advice, as any reliance upon such information is entirely at the user's own risk.

Adrustar expressly disclaims liability for actions taken or not taken based on the System Generated Advice, and users acknowledge that such information may be periodically reviewed, updated, or revised by the company.

The website/application, services and other materials are provided by the website/application on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose.

Without limiting the foregoing, the website/application makes no warranty that:

(i) the website/application or the services will meet your requirements or your use of the website/application or the services will be uninterrupted, timely, secure or error-free;

(ii) the results that may be obtained from the use of the website/application, services or materials will be effective, accurate or reliable;

(iii) the quality of the website/application, services or other materials will meet your expectations; or

(iv) any errors or defects in the website/application, services or other materials will be corrected.

No advice or information, whether oral or written, obtained by the User from the website/application or through or from use of the services shall create any warranty not expressly stated in the terms of use.

To the maximum extent permitted by applicable law, the website/application will have no liability related to User content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws.

The website/application also disclaims all liability with respect to the misuse, loss, modification or unavailability of any User content.

The website/application will not be liable for any loss that the User may incur as a consequence of unauthorized use of their account or account information in connection with the website/application or any services or materials, either with or without the User's knowledge.

The website/application has endeavored to ensure that all the information on the website/application is correct, but the website/application neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service.

The website/application shall not be responsible for the delay or inability to use the website/application or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the website/application, or otherwise arising out of the use of the website/application, whether based on contract, tort, negligence, strict liability or otherwise.

Further, the website/application shall not be held responsible for non-availability of the website/application during periodic maintenance operations or any unplanned suspension of access to the website/application that may occur due to technical reasons or for any reason beyond the website’s/application’s control.

The User understands and agrees that any material or data downloaded or otherwise obtained through the website/application is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data.

The website/application is not responsible for any typographical error leading to an invalid coupon.

The website/application accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.

The website/application on behalf of itself and its suppliers, disclaims all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, title, non-infringement and it makes no warranty or representation regarding the results that may be obtained from the use of content or services, the accuracy or reliability of any content obtained through the Services, any goods or services purchased or obtained through the website/application, and makes no warranty that the services will meet your requirements, be uninterrupted, timely, secure or error-free.

No advice or information, whether oral or written, obtained by you from the website/application shall create any warranty.

The services may consist of the following, without limitation: Astrological content, Reports, Tarot readings, fortunes, numerology, predictions, live telephone consultations, email consultations.

Adrustar charges for the chat/call service offered on this platform on per minute basis and holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology, by the gems, any other products or services represented and sold on the website/application.

No advice or information, whether oral or written, obtained by you shall create any warranty.

The advisors/consultants/Service Providers are also members of the site and not employees of the website/application or the company.

However, the website/application verifies the degrees, qualifications, certification, credentials, and background of the advisors/consultants/Service Providers, on the basis of the eligibility criteria as set out by it which may vary from time to time, but does not refer, endorse, recommend, verify, evaluate or guarantee any advice, information or other services provided by the advisors/consultants/Service Providers or by the company, nor does it warrant the validity, accuracy, completeness, safety, legality, quality, or applicability of the content, anything said or written by, or any advice provided by the advisors/consultants/Service Providers.

The website/application is not a suicide helpline platform.

If you are considering or contemplating suicide or feel that you are a danger to yourself or to others, you may discontinue use of the services immediately at your discretion and please notify appropriate police or emergency medical personnel.

If you are thinking about suicide, immediately call a suicide prevention helpline such as AASRA 91-22-27546669.

The website/application shall not be liable for any inaccuracy, error or delay in, or omission of

a) any data, information or message, or

b) the transmission or delivery of any such data, information or message or

c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message.

Under no circumstances shall the website/application and/or the payment service providers, its employees, directors, and its third party agents involved in processing, delivering or managing the services, be liable for any direct, indirect, incidental, special or consequential damages, or any damages whatsoever, including punitive or exemplary arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the services or resulting from unauthorized access or alteration of transmissions of data or arising from suspension or termination of the services.

Notwithstanding anything to the contrary contained herein, Adrustar's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to the website/application, for the service during the term of membership.

Adrustar shall not be held liable for any failure or delay in providing services due to events beyond its reasonable control, including but not limited to acts of God, government actions, wars, pandemics, cyber-attacks, or disruptions in telecommunications.

Indemnification

The User shall indemnify, defend and hold harmless the website/application and its parent, subsidiaries, affiliates, officers, directors, employees, suppliers, consultants and agents from any and all third party claims, liability, damages and/or costs including, but not limited to, attorneys fees arising from Your use of the Services, Your violation of the Privacy Policy or breach of these Terms of Service, or misuse of the platform or services provided, your violation of any third party's rights, including without limitation, infringement by You or any other user of Your account of any intellectual property or other right of any person or entity.

These Terms of Service will inure to the benefit of website’s/application’s successors, assigns, and licensees.

Proprietary Rights To Content

The User acknowledges that the Content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in sponsor advertisements or distributed via email, commercially produced information presented to Member by the website/application, its suppliers, and/or advertisers, is protected by copyrights, trademarks, service marks, patents and/or other proprietary rights and laws.

The User is not permitted to copy, use, reproduce, distribute, perform, display, or create derivative works from the Content unless expressly authorized by the website/application, its suppliers, or advertisers.

Moreover, the content such as images, text, designs, etc on all of the portals of the website/application are taken from various online portals such as Google Images.

METASTRATEGIC MAHAKUNDALI LLP is not liable for any copyrights of that content or data.

Unauthorized commercial use of Adrustar's intellectual property is strictly prohibited.

Adrustar reserves the right to modify, remove, or use any user-generated content for legal compliance, service improvement, or marketing purposes, without prior notice.

Notices

Except as otherwise stated in these Terms of Service, all notices to a party shall be in writing and shall be made either via email or snail mail.

Notice shall be deemed given 24 hours after an email is sent, or 3 days after deposit in the snail mail, to Member at the address provided by Member in the Registration Data and to the website/application at the address set forth below:

2nd Floor, 207, New Adarsh (SRA) CHS Ltd, Pali Hill Road, Pali Bhavan, Bandra West, India or can be sent at Email.

Governing Law And Jurisdiction

Any dispute arising from these Terms of Usage, including scope and applicability, shall be resolved by arbitration in Mumbai, Maharashtra, India, under the Arbitration and Conciliation Act, 1996, before a mutually appointed sole arbitrator.

Arbitration proceedings will be in English, and the award will be final and binding.

Notwithstanding the above, either party may seek interim relief in the courts of Mumbai to protect its rights pending arbitration.

These Terms are governed by the laws of India, and the parties submit to the exclusive jurisdiction of Mumbai courts for such proceedings.

Contact Details

For any queries, support or communication, please reach out to:

Website: Adrustar.ai

Email: gautham33556@gmail.com

Phone: +91 

Company: METASTRATEGIC MAHAKUNDALI LLP

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Overview

This website is operated by METASTRATEGIC MAHAKUNDALI LLP. Throughout the site, the terms “we”, “us” and “our” refer to METASTRATEGIC MAHAKUNDALI LLP. METASTRATEGIC MAHAKUNDALI LLP offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness And Timeliness Of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4 - Modifications To The Service And Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 5 - Products Or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 - Accuracy Of Billing And Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

Section 7 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 8 - Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 9 - User Comments, Feedback And Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies And Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 12 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 13 - Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall METASTRATEGIC MAHAKUNDALI LLP, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14 - Indemnification

You agree to indemnify, defend and hold harmless METASTRATEGIC MAHAKUNDALI LLP and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 15 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Section 17 - Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Mumbai

Section 19 - Changes To Terms Of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 20 - Contact Information

Questions about the Terms of Service should be sent to us at [gautham33556@gmail.com].

Shipping & Delivery Policy

Adrustar (operated by Metastrategic Mahakundali LLP, India)

 

1. INTRODUCTION

1.1 This Shipping & Delivery Policy (“Policy”) sets out the terms and conditions governing the shipment and delivery of physical products, including gemstones, yantras, crystals, energized items, and other remedial products (“Products”), purchased through the Adrustar platform (“Platform”).

1.2 By placing an order on the Platform, the User (“Customer”) agrees to be bound by this Policy, in addition to the Refund & Cancellation Policy and the Terms & Conditions – Users.

 

2. SHIPPING LOCATIONS

2.1 Currently, the Company delivers Products only within the territory of India.

2.2 International delivery may be introduced at a later date, and updated terms shall apply once available.

 

3. ORDER PROCESSING

3.1 Orders are typically processed within 3–4 business days from the date of confirmation, excluding Sundays and public holidays.

3.2 Certain Products may require additional preparation, purification, or energization before dispatch. In such cases, Customers will be informed of extended processing times.

 

4. DELIVERY TIMELINES

4.1 Estimated delivery timelines for different regions within India are as follows:

(a) Metro cities: 4 to 5 business days;

(b) Non-metro cities/towns: 5 to 7 business days;

(c) Remote/Interior locations: up to 8-10 business days.

4.2 The timelines provided are estimates only. Actual delivery times may vary due to courier availability, external disruptions, or force majeure events.

5. SHIPPING CHARGES

5.1 Shipping charges, if applicable, shall be displayed at checkout and included in the final invoice.

5.2 Free shipping promotions, if any, shall be subject to conditions specified by the Company.

6. DELIVERY PARTNERS

6.1 The Company engages reputed third-party logistics providers for shipment of Products.
6.2 Risk of loss or damage passes to the Customer upon delivery confirmation by the courier.
6.3 The Company shall not be liable for delays, damages, or losses caused by third-party carriers beyond its reasonable control.

7. ORDER TRACKING

7.1 Once shipped, the Customer will receive tracking details via email/SMS/app notification.
7.2 Customers are responsible for tracking their orders using the provided details.

8. DELIVERY ATTEMPTS

8.1 Couriers will attempt delivery at the address provided by the Customer.

8.2 In case of failed delivery attempts due to Customer unavailability, incorrect address, or refusal to accept delivery, the package may be returned to the Company.

8.3 Re-shipping may be arranged at the Customer’s cost.

9. DAMAGED OR TAMPERED DELIVERIES

9.1 Customers must inspect the package upon delivery. If the package is visibly damaged, tampered, or opened, the Customer should:

(a) refuse to accept delivery; &

(b) notify the Company immediately at support@Adrustar.com.

9.2 Claims for damaged deliveries must be submitted within 48 hours of delivery attempt.

10. FORCE MAJEURE

10.1 The Company shall not be liable for delays or non-delivery caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, lockdowns, pandemics, or governmental restrictions.

ADVISOR CODE OF CONDUCT

Version 2.0 (15/10/2025)
Effective Date: Date of registering as an Advisor with the Platform
Adrustar (operated by METASTRATEGIC MAHAKUNDALI LLP)

 

WHEREAS, METASTRATEGIC MAHAKUNDALI LLP (the “Company”) operates the digital platform Adrustar (“Platform”), which connects Users with astrologers, consultants, and spiritual practitioners (“Advisors”);

 

AND WHEREAS, the Company requires all Advisors to maintain high ethical standards, professionalism, and compliance with applicable laws to safeguard the interests of Users;

 

AND WHEREAS, the Advisor, by enrolling with the Platform, undertakes to abide by this Advisor Code of Conduct (“Code”), which shall form an integral part of the Advisor’s engagement with the Platform;

 

NOW, THEREFORE, in consideration of the mutual undertakings herein, the Parties agree as follows:

 

1. PROFESSIONAL OBLIGATIONS

1.1 The Advisor shall provide Services honestly, respectfully, and in a professional manner at all times.

1.2 The Advisor shall maintain confidentiality of all User information and not disclose such data to third parties without explicit consent, except as required by law.

1.3 The Advisor shall ensure punctuality, availability during committed hours, and accuracy of profile details, including qualifications and experience.

1.4 The Advisor shall respect cultural, religious, and personal beliefs of Users and avoid racist or discriminatory behaviour.

1.5 The Advisors should endeavour to be available as much as possible and not to miss a User call (whether Chat, Voice or Video).

 

2. PROHIBITED CONDUCT

2.1 The Advisor shall not make false promises, exaggerated claims, or guarantee specific outcomes of astrological or spiritual remedies.

2.2 The Advisor shall not exploit Users through fear-based tactics, coercion, or manipulation to extract additional payments.

2.3 The Advisor shall not perform, promote, or recommend practices considered harmful, unlawful, or unethical, including but not limited to black magic, occult exploitation, or harmful rituals.

2.4 The Advisor shall not solicit Users for transactions outside the Platform or exchange personal information with Users or other Advisors.

2.5 The Advisor shall not misuse, sell, or otherwise exploit User data for commercial purposes.

2.6 The Advisor shall not use abusive, threatening, or defamatory language against Users, other Advisors, or the Company.

 

3. COMPLIANCE WITH LAWS

3.1 The Advisor shall comply with all applicable laws, regulations, and professional standards in their jurisdiction.

3.2 The Advisor shall not engage in activities that could bring disrepute to the Company or the Platform.

 

4. CONSEQUENCES OF VIOLATION

4.1 In the event of violation of this Code, the Company may, at its discretion, take any of the following actions:

(a) issue a written warning to the Advisor;

(b) impose penalties including deduction from Payouts;

(c) suspend the Advisor’s access to the Platform;

(d) permanently terminate the Advisor’s account; and/or

(e) initiate legal action or report misconduct to relevant authorities.

4.2 The Advisor acknowledges and accepts that repeated or serious breaches may result in permanent blacklisting from the Platform.

 

5. INDEMNIFICATION

5.1 The Advisor agrees to indemnify and hold harmless the Company, its officers, employees, and affiliates from any claims, damages, or liabilities arising due to misconduct, breach of this Code, or unlawful actions by the Advisor.

 

6. GOVERNING LAW AND JURISDICTION

6.1 This Code shall be governed by and construed in accordance with the laws of India.

6.2 Courts at Mumbai, Maharashtra, India shall have exclusive jurisdiction for disputes arising under this Code.

6.3 For Advisors of Indian Nationality and/or based out of India, disputes may, at the discretion of the Company, be referred to arbitration under Arbitration and Conciliation Act, 1996 (as may be amended from time to time), by a sole arbitrator with Mumbai, Maharashtra, India as the seat and English as the language of proceedings.

6.4 For international Advisors, disputes may, at the discretion of the Company, be referred to arbitration under Arbitration and Conciliation Act, 1996 (as may be amended from time to time) read with UNCITRAL Arbitration Rules, by a sole arbitrator with Mumbai, Maharashtra, India as the seat and English as the language of proceedings.

6.5 The sole arbitrator shall be from the District Bar Association Mumbai and a lawyer of renowned regularly practicing at District Courts, Mumbai for 15+ years.

7. MISCELLANEOUS

7.1 Entire Agreement. This Code forms part of the contractual obligations of the Advisor with the Company and must be read with the Terms & Conditions – Advisors.

 

7.2 Severability. If any provision herein is deemed invalid, the remainder shall remain enforceable.
7.3 Amendments. The Company reserves the right to modify this Code at any time. Continued use of the Platform constitutes acceptance of such modifications.

TERMS AND CONDITIONS – ADVISORS

 

Version 2.0

Effective Date: Date of registering as an Advisor with the Platform

Adrustar (operated by METASTRATEGIC MAHAKUNDALI LLP)

 

WHEREAS, METASTRATEGIC MAHAKUNDALI LLP (the “Company”) operates the digital platform Adrustar (“Platform”), which provides astrology, numerology, tarot, vastu, and related spiritual services to users worldwide;

 

AND WHEREAS, the Company permits independent astrologers, consultants, and spiritual advisors (“Advisors”) to register and provide Services through the Platform;

 

AND WHEREAS, the Advisor, by enrolling on the Platform, agrees to be bound by these Terms and Conditions (“Agreement”);

 

NOW, THEREFORE, in consideration of the mutual covenants herein, the Parties agree as follows:

 

1. DEFINITIONS

1.1 “Advisor” shall mean any astrologer, consultant, or service provider approved by the Company to render Services via the Platform.

1.2 “Platform” shall mean the website Adrustar.ai and related mobile applications operated by the Company.

1.3 “Services” shall mean astrology, numerology, tarot, vastu, remedial advice, and other spiritual consultations provided by Advisors through the Platform.

1.4 “Payout” shall mean the net fees payable to the Advisor after deduction of the Company’s commission, applicable taxes, and refund-related adjustments.

 

2. ELIGIBILITY AND REGISTRATION

2.1 Advisors must be at least twenty-one (21) years of age and legally competent to contract.

2.2 Advisors shall provide accurate and verifiable KYC documents, certifications (if any), and such other information as may be required by the Company.

2.3 Approval of Advisor registration shall be at the sole discretion of the Company, and the Company reserves the right to reject applications without assigning reasons.

 

3. INDEPENDENT CONTRACTOR RELATIONSHIP

3.1 The Advisor is engaged as an independent contractor and not as an employee, agent, or representative of the Company.

3.2 Nothing in this Agreement shall be construed as creating an employer–employee relationship, partnership, or joint venture between the Parties.

3.3 The Advisor shall be solely responsible for payment of all applicable taxes, insurance, and compliance with local laws in their jurisdiction.

3.4 The Platform does not represent or promise any fixed earning in any calendar month and earning and resultant payout would depend on footfall and User selecting Advisor to seek consultation.

 

4. ADVISOR RESPONSIBILITIES AND CONDUCT

4.1 The Advisor undertakes to provide Services honestly, ethically, and professionally, and to respect the dignity and privacy of Users.

4.2 The Advisor shall not:

(a) provide false, misleading, or guaranteed outcomes;

(b) engage in harassment, exploitation, racist or abusive behaviour;

(c) perform or encourage harmful practices, including black magic, fear-based tactics, or unlawful remedies;

(d) solicit Users for transactions outside the Platform or exchange personal information with Users or other Advisors;

(e) misuse, disclose, or sell User data.

4.3 The Advisor shall maintain confidentiality of all User communications and data obtained during the course of Services.

4.4 Advisors must keep their availability, rates, and profiles updated and accurate at all times.

4.5 Advisors should endeavour to be available as much as possible and not to miss a User call (whether Chat, Voice or Video) and any such event may lead to temporary blocking of Advisor account or imposition of penalty.

 

5. PAYMENTS AND COMMISSION

5.1 All payments from Users shall be collected exclusively through the Platform’s payment systems.

5.2 The Company shall deduct its commission and applicable taxes from gross earnings before remitting Payouts to the Advisor.

5.3 Payouts shall be made in accordance with the Advisor Payout Policy, which forms an integral part of this Agreement.

5.4 Any refunds issued to Users under the Refund & Cancellation Policy shall be adjusted from the Advisor’s earnings or subsequent Payouts.

 

6. TERMINATION AND SUSPENSION

6.1 The Company reserves the right to suspend or terminate the Advisor’s account immediately in the event of:

(a) breach of this Agreement or any Company policy;

(b) repeated User complaints;

(c) fraud, misconduct, or unlawful activity;

(d) failure to comply with applicable laws.

6.2 The Advisor may terminate this Agreement by giving thirty (30) days’ written notice to the Company.

6.3 Termination shall not affect accrued obligations, including pending Payout adjustments, refunds, or indemnities.

 

7. INTELLECTUAL PROPERTY

7.1 Content created by the Advisor specifically for Users (such as horoscopes or reports) shall remain the intellectual property of the Advisor, and the Company shall have a perpetual right to display, distribute, or archive such content on the Platform.

7.2 The Advisor may not use the Company’s trademarks, logos, or proprietary materials without prior written consent.

 

8. INDEMNITY

8.1 The Advisor agrees to indemnify and hold harmless the Company, its affiliates, officers, and employees from any claims, liabilities, damages, or losses arising from the Advisor’s conduct, breach of this Agreement, or violation of law.

 

9. GOVERNING LAW AND DISPUTE RESOLUTION

9.1 This Agreement shall be governed by and construed in accordance with the laws of India.

9.2 Courts at Mumbai, Maharashtra, India shall have exclusive jurisdiction.

9.3 For Advisors of Indian Nationality and/or based out of India, disputes may, at the discretion of the Company, be referred to arbitration under Arbitration and Conciliation Act, 1996 (as may be amended from time to time), by a sole arbitrator with Mumbai, Maharashtra, India as the seat and English as the language of proceedings.

9.4 For international Advisors, disputes may, at the discretion of the Company, be referred to arbitration under Arbitration and Conciliation Act, 1996 (as may be amended from time to time) read with UNCITRAL Arbitration Rules, by a sole arbitrator with Mumbai, Maharashtra, India as the seat and English as the language of proceedings.

9.5 The sole arbitrator shall be from the District Bar Association Mumbai and a lawyer of renown regularly practicing at District Courts, Mumbai for 15+ years.

 

10. MISCELLANEOUS

10.1 Entire Agreement. This Agreement constitutes the entire agreement between the Advisor and the Company regarding Services on the Platform.

10.2 Severability. If any provision is found invalid, the remainder shall continue in full force.

10.3 Force Majeure. The Company shall not be liable for failure to perform obligations due to events beyond its reasonable control.

10.4 Notices. All notices shall be sent electronically to the Advisor’s registered email.

10.5 Amendments. The Company may amend this Agreement at any time; continued use of the Platform constitutes acceptance of such amendments.