Privacy Policy
Adrustar (“we,” “our,” or “us”) operates an online platform that provides astrology consultations via call, chat, and live sessions, along with an e-commerce marketplace for spiritual and astrology-related products. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile applications, and services.
By using Adrustar, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Date of birth, time of birth, and place of birth (for astrology services)
Billing and payment details
Address (for product delivery)
b. Usage Information
Device information (IP address, device type, browser type)
App usage data and interaction logs
Consultation history and transaction details
c. Communication Data
Chat messages, call logs, or live session details with astrologers
Customer support queries and feedback
2. How We Use Your Information
We use your information to:
Provide astrology consultations via call, chat, and live sessions
Generate kundli, predictions, and personalized reports
Process payments and manage bookings
Deliver purchased products from our e-commerce store
Improve our services and user experience
Send notifications, updates, or promotional offers
Ensure platform safety, fraud prevention, and legal compliance
3. Sharing of Information
We do not sell your personal data. We may share your information only in the following cases:
With astrologers or service providers to deliver consultations
With payment gateways for secure payment processing
With logistics partners for product delivery
With legal authorities if required by law
With trusted vendors who help operate the platform (under confidentiality)
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss. Payments are processed through secure and encrypted payment gateways.
However, no online platform can guarantee absolute security. By using our services, you acknowledge this risk.
5. Data Retention
We retain your information for as long as necessary to:
Provide services
Maintain transaction records
Comply with legal obligations
Resolve disputes
You may request deletion of your account and personal data by contacting us.
6. Cookies & Tracking
Adrustar may use cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyze traffic and usage trends
You can disable cookies through your browser settings, though some features may not function properly.
7. User Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications
To exercise these rights, contact us at the email below.
8. Third-Party Services
Our platform may contain links to third-party services (payment gateways, live streaming tools, etc.). We are not responsible for the privacy practices of those external platforms.
9. Children’s Privacy
Adrustar services are not intended for users under the age of 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the platform means you accept the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Adrustar Support Team
Email: support@adrustar.com