Astrologers Privacy Policy – ADRUSTAR

Effective Date: 10/04/2026

This Astrologers Privacy Policy explains how ADRUSTAR, owned and operated by RATNALAYAM JEWELS PRIVATE LIMITED, collects, uses, stores, and protects the personal and professional information of astrologers registered on the ADRUSTAR platform.

By registering as an astrologer on ADRUSTAR, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information from astrologers:

Personal Information

• Full Name

• Email Address

• Mobile Number

• Date of Birth

• Gender

• Residential Address

• Profile Photo

Professional Information

• Astrology Experience

• Areas of Specialization (Vedic Astrology, Tarot, Numerology, Vastu, Palmistry, etc.)

• Languages Known

• Skills & Expertise

• Educational Qualifications (Optional)

• Certifications (Optional)

KYC & Verification Information

• PAN Card Details

• Aadhaar Card Details

• Government-issued Identity Proof

• Bank Account Details

• UPI Information

The above information is collected for verification, compliance, payment processing, and platform operations.

2. How We Use Astrologer Information

ADRUSTAR may use astrologer information for the following purposes:

• Verification of astrologer identity and credentials

• Profile creation and display on the platform

• Processing payouts, commissions, and earnings

• Providing customer and technical support

• Improving platform quality and user experience

• Fraud prevention and security monitoring

• Compliance with legal and regulatory obligations

• Communication regarding platform updates, policies, and services

3. Profile Visibility

The following information may be visible to users on the ADRUSTAR platform:

• Name

• Profile Photograph

• Experience

• Areas of Expertise

• Languages Known

• Ratings and Reviews

• Online/Offline Status

• Consultation Charges

• Consultation Availability

Sensitive information such as KYC documents, bank details, Aadhaar information, PAN details, and payment information will remain confidential and will not be displayed publicly.

4. Payment Information Security

ADRUSTAR securely stores:

• Bank Account Details

• UPI Information

• Transaction Records

• Earnings and Commission History

This information is used solely for:

• Processing astrologer payouts

• Managing earnings and commissions

• Financial record maintenance

• Compliance and audit requirements

ADRUSTAR does not share payment information with users or unauthorized third parties.

5. Communication Monitoring

To maintain service quality, security, and customer satisfaction:

• Chat conversations conducted through the platform may be monitored.

• Call records, call duration, and consultation activity may be reviewed.

• Consultation performance may be evaluated for quality assurance.

• Communication data may be used for dispute resolution and fraud prevention.

6. Data Sharing

ADRUSTAR may share astrologer information with:

• Payment Gateway Providers

• Banking and Financial Partners

• Technology Service Providers

• Government Authorities and Regulatory Bodies (where required by law)

• Legal Advisors and Compliance Partners

ADRUSTAR does not sell, rent, or trade astrologer personal information to third parties.

7. Astrologer Responsibilities

All astrologers registered on ADRUSTAR must:

• Maintain confidentiality of customer information.

• Use platform data only for authorized purposes.

• Not contact users outside the ADRUSTAR platform without authorization.

• Not misuse customer data or engage in fraudulent activities.

• Comply with all platform policies and professional standards.

Violation of these obligations may result in account suspension, termination, legal action, or withholding of payments where applicable.

8. Data Retention

ADRUSTAR retains astrologer information for purposes including:

• Legal and regulatory compliance

• Financial and taxation records

• Performance analysis and quality monitoring

• Fraud prevention and dispute resolution

Information may be retained even after account deactivation where required by law or business obligations.

9. Account Deactivation

Astrologers may request account deactivation by contacting ADRUSTAR Support.

Following deactivation, certain information may continue to be retained for:

• Financial record maintenance

• Taxation compliance

• Legal obligations

• Fraud prevention and dispute management

10. Security Measures

ADRUSTAR employs reasonable security measures including:

• Secure Cloud Infrastructure

• Encrypted Data Storage

• Role-Based Access Controls

• Security Monitoring Systems

• Periodic Security Audits

These measures are designed to protect astrologer information from unauthorized access, alteration, disclosure, or destruction.

11. Changes to This Privacy Policy

ADRUSTAR reserves the right to modify or update this Privacy Policy at any time.

Updated versions will be published on the platform, and continued use of ADRUSTAR after such updates constitutes acceptance of the revised policy.

12. Contact Support

For privacy-related concerns or support requests, please contact:

ADRUSTAR Support Team

📧 Email: support@adrustar.com
📞 Mobile: +91 92055 10352

13. Grievance Officer

For complaints, grievances, or privacy-related issues:

Grievance Officer
ADRUSTAR – RATNALAYAM JEWELS PRIVATE LIMITED

📧 Email: grievance@adrustar.com
🕒 Resolution Timeline: Within 48 Business Hours

14. Company Information

ADRUSTAR is owned and operated by:

RATNALAYAM JEWELS PRIVATE LIMITED

All services, operations, payments, and data processing activities related to the ADRUSTAR platform are managed by RATNALAYAM JEWELS PRIVATE LIMITED in accordance with applicable laws and regulations.

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By registering as an astrologer on ADRUSTAR, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

© 2026 ADRUSTAR – RATNALAYAM JEWELS PRIVATE LIMITED. All Rights Reserved.